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Case Study

The ROI of Agentic Automation: A Case Study

Jan 22, 2026 6 min read

This illustrative case combines billing audits and scheduling optimization over a 90-day window.

Key metrics: reduction in first-pass denials, fewer FTE hours on phone scheduling, and faster patient throughput.

ROI improves when agents integrate with existing EHR and PM systems instead of forcing rip-and-replace.

Your results will vary; use this as a framework for measurement, not a guarantee.