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Business & Strategy
ROI (Return on Investment)
A measure of how much value you get back compared to what you spent. In AI, ROI typically comes from time savings, error reduction, and revenue recovered from inefficient processes.
Calculating AI ROI
For small businesses, AI ROI usually comes down to three things:
- Hours saved — what were you paying people to do that a machine now handles?
- Errors avoided — what did mistakes cost you in rework, refunds, or lost customers?
- Revenue recovered — what opportunities were you missing because you didn't have the capacity?
A good vendor should be able to help you estimate all three before you commit.
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